Applies to
Microsoft Office PowerPoint® 2003
Microsoft PowerPoint 2000 and 2002
This article is excerpted from "Recovering a corrupt PowerPoint file," by Echo Swinford. For the complete text of the article, see EchosVoice.
You’ve worked hard on your presentation, but when you try to open it, you receive an error message, “PowerPoint cannot open the type of file represented by filename.ppt.” This is the classic sign of a corrupt presentation, but don’t panic yet—you may be able to get at least some of the file back.
Is it a password-protected file?
Before you determine that your file is indeed corrupt, first find out if a password was added to it in PowerPoint 2002 (also known as PowerPoint XP) or PowerPoint 2003. If the file does have a password and you are trying to open it by using a previous version of PowerPoint, you will receive this error. Ask the person who created the file to resave it without the password, or use the PowerPoint 2003 Viewer to view the presentation.
Was the file sent to you as an e-mail attachment?
If you received the file as an e-mail attachment, it may have become corrupted as it traveled through cyberspace. Ask the sender to zip the file by using Microsoft Windows® XP’s built-in zip function or a program such as WinZip, and then resend. Or have them upload the file to a File Transfer Protocol (FTP) site, if you have one available.
Are you using PowerPoint 2003 to open a presentation created in a previous version of PowerPoint?
If you are using PowerPoint 2003 and have problems opening files created in previous versions of PowerPoint, click Check for Updates on the Help menu, and then install the Critical Update for PowerPoint 2003. If you want to know why you need this Critical Update, see this Office 2003 Critical Update overview
Nope, the file is really corrupt
If your file is truly corrupt, there are a number of things you can try to recover it.
Use Slides from Files on the Insert menu.
Locate a TMP file.
Open the presentation in Microsoft Office Word.
Move the file to a different place.
Open the file in a different way.
Use Safe Mode.
Use Damaged Presentations Troubleshooters.
Try a third-party recovery tool.
Use Slides from Files on the Insert menu
Sometimes you can recover some or all of a corrupt presentation by clicking Slides from Files on the Insert menu. Use the following steps:
Open a new blank presentation.
On the Insert menu, click Slides from Files.
In the Slide Finder dialog box, browse to your corrupt file.
Click Insert All.
If clicking Insert All doesn’t work, try clicking Insert to insert individual slides.
Note If your corrupt slides do insert, they will take on the blank presentation formatting. You can apply the original design template to correct this. You can experiment by selecting the Keep source formatting check box in the Slide Finder dialog box if you want. The real goal, though, is to get your information back. You can reformat it if necessary.
Locate a TMP file
Occasionally when you lose your file, there will be a TMP file available. This usually only happens when you lose the file while saving, or if you were working on it when PowerPoint or Windows crashed. Nevertheless, it’s worth checking.
Right-click the Windows Start button, and then click Search.
In the All or part of the file name box, type *.TMP.
In the Look in list, click either Local Hard Drives, or even My Computer.
Click Search.
After Windows finds your TMP files, click the Date Modified button at the top of the Search Results pane. You might have to scroll to the right to see this button.
Look for a TMP file created around the time that you lost your PowerPoint file. Note the folder it’s in.
Open PowerPoint, and then click Open on the File menu.
Click the arrow next to the Files of Type box at the bottom of that dialog box, and then click All Files.
Navigate to the folder where the TMP file is located.
Click the TMP file, and then click Open.
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Click the link below to send your corrupt or damaged file for data recovery:
http://www.e-tech.ca/recovery